4 Tips for Successful Remote Onboarding
Getting remote onboarding right is hard… but here are 4 tips you can implement today to make the experience better.
Most managers can attest to the difficulty that is successfully onboarding an employee is never an easy task, especially for remote companies. That being said, there are a few critical elements of onboarding that differentiate successful onboarding from unsuccessful onboarding. Those factors include, but are not limited too:
- Creating “early comfort” for the new employee (making him or her feel welcome)
- Establishing strong relationship across the organization
- Explain the company culture
- Set clear expectations
Regardless of whether a company is small or large, these four recommendations can help ensure a successful onboarding program.
1. Create “early comfort”
With the increased use of remote onboarding, it is likely that your new employee has never completed a fully-remote onboarding process. Thus, it is important to create a plan that leverages a variety of strategies to mitigate first-day nerves and ensures your employee feels welcome in the company. Some ways to build this “early comfort” is set up the technology before the start day and send a welcome package. Setting up the technology will ensure that the employee does not have to stress about whether the technology will work (one of the most common pain points of onboarding) and sending a package can build excitement and create a sense of connection to the company.
2. Establish strong relationships
When working remotely, is it important to compensate for the lack of “watercooler moments” (i.e. small chats that happen around the office). It’s best to be proactive and intentional about setting up a mix of formal and informal one-on-one interactions through which the new hire can meet the team and other individuals.
Short, virtual meetings over coffee, lunch or debriefing on recent meetings are great ways to be proactive on building relationships across the organization. Since in remote companies everyone is easily available through video, these meetings should not be difficult to setup.
3. Explain the company culture
One of a new employees’ first tasks is to understand the company culture. Before new employees can fully express themselves, they need to understand what the company culture is like. We recommend making unspoken assumptions explicit. That is, have a module dedicated to what the company culture is really like, as explained by members of your team. You can easily create such a module with Readii, a platform for engaging, automatic onboarding that ensures information understanding & retention.
4. Set clear expectations
A new hire should have a clear picture of what success looks like for the first 100 days and beyond. How do you measure it? What objectives must they achieve? What is the most important metric to you?
Answering all these questions and having a clear set of responsibilities and outcomes can be critical to helping a new employee understand how to prioritize work. Additionally, accomplishing small wins from relatively easy tasks can create a strong foundation and momentum for future success.
Onboarding is one of the most important drives of employee success. Getting off to a strong start creates momentum, benefitting everyone. At Readii, we are creating the future of onboarding: a engaging and tailored process that saves time and empowers your employees with the knowledge they need, even from a distance. Contact us today to learn more.